TERMS OF SERVICE

Terms of Use

Effective Date: May 15, 2025

PLEASE READ THESE TERMS CAREFULLY. THEY SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR ACCESS AND USE OF THE SERVICE VIPER WEBSITE AND SERVICES. THESE TERMS LIMIT OUR LIABILITY TO YOU, REQUIRE YOU TO ARBITRATE ANY DISPUTES YOU HAVE WITH US, AND REQUIRE YOU TO WAIVE THE ABILITY TO BRING CLAIMS AGAINST US IN A CLASS ACTION FORMAT. PLEASE SEE SECTIONS 15 AND 20 BELOW.

IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT USE THIS WEBSITE OR OBTAIN ANY GOODS OR SERVICES FROM THIS WEBSITE.

THIS WEBSITE IS CONTROLLED AND/OR OPERATED FROM THE UNITED STATES AND IS INTENDED ONLY FOR INDIVIDUALS RESIDING IN THE UNITED STATES. THIS WEBSITE IS NOT INTENDED TO SUBJECT USERS TO NON-U.S. JURISDICTION OR LAWS. We do not in any way imply that this website is available or intended for use outside the United States or in jurisdictions in which we are not licensed to do business or that we are soliciting business in any such jurisdiction. If you access or use this website from outside the United States, you do so at your own risk, and you are responsible for complying with all local laws, rules, and regulations in your jurisdiction. We may, in our sole discretion, at any time, limit this website’s availability, in whole or in part, to any person, geographic area, or jurisdiction we choose.

This website is operated by Service Viper, LLC. Throughout this website, the terms “Service Viper,” “we,” “us,” and “our” refer to Service Viper, LLC and its affiliates, successors, and assigns. The words “user,” “you” and “your” refer to each individual or business entity accessing and using this website.

Service Viper maintains this website as a service to Service Viper’s customers or prospective customers, and by visiting our website and/or subscribing to our services, you engage in our “Service” and agree to comply with and be bound by these Terms, including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Service, including without limitation users who are browsers, clients, vendors, and/or partners.

1. GENERAL CONDITIONS

By using our Service, you confirm that you reside in the United States, are at least 18 years of age, and have the legal capacity to enter into binding contracts. We are not liable for damages that may result from misrepresentation of age. We reserve the right to refuse Service to anyone for any reason at any time.

You understand that any data or content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks, and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Headings used herein are for convenience only and will not limit or otherwise affect these Terms.

2. PERSONAL INFORMATION

We may collect and use any information you provide or generate through your use of our Service—including, but not limited to, names, addresses, phone numbers, email addresses, transaction data, and usage metrics—in accordance with our Privacy Policy. You confirm that you have read and agree to our Privacy Policy, which is incorporated herein by reference.

We make no warranties with regard to the sufficiency of our security measures. WE WILL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES THAT RESULT FROM A BREACH OF OUR PRIVACY POLICY DUE TO A SECURITY BREACH OR TECHNICAL MALFUNCTION, to the maximum extent permitted under applicable law.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy, completeness, or timeliness of content on our website or provided through our Service. The website may contain typographical errors, inaccuracies, or outdated information. Any reliance placed on such content is strictly at your own risk.

3. SERVICE DESCRIPTIONS AND AVAILABILITY

We strive to describe the features and benefits of our Services accurately; however, we do not guarantee that all descriptions are error-free. We may modify, suspend, or discontinue any Service or feature at any time, without notice.

4. PRICING, BILLING, AND REFUNDS

All pricing is listed in U.S. Dollars and is valid only within the United States. We reserve the right to modify pricing or discontinue Services at any time. Submitting an order or payment does not constitute acceptance. We reserve the right to cancel or reject any order or subscription.

Payments are processed by third-party processors. By submitting an order or subscription, you authorize us to transmit your information to such providers and validate your payment method. You agree to provide complete, current, and accurate information for all purchases and subscriptions and to update your account promptly.

Refunds, if any, will be governed by separate written agreements or refund policies. Unauthorized chargebacks will be considered a material breach of these Terms.

5. THIRD-PARTY TOOLS AND INTERACTIVE FEATURES

We may provide access to optional tools, interactive features (such as live chat or CRM automations), and accessibility solutions, which are provided “as is” without warranties. Use of such tools is at your own risk, and your engagement with third-party platforms is governed by their respective terms.

6. THIRD-PARTY LINKS

Our website may include links to third-party websites or resources not affiliated with us. We assume no responsibility or liability for any third-party content, tools, products, or services. Review their terms and privacy policies before transacting.

7. SOCIAL MEDIA INTERACTION

Service Viper’s presence on social media platforms is for informational purposes only. We do not monitor or control third-party sites, and content posted by users does not reflect our views. If you encounter offensive material, please report it directly to the respective platform or contact us.

8. INTELLECTUAL PROPERTY

All content on the website—including code, branding, systems, documentation, design, and trademarks—is the property of Service Viper, LLC and protected by intellectual property laws. You may not use, copy, or reproduce any part of the website or Services without our express written consent.

9.USER SUBMISSIONS

Any submissions—including suggestions, feedback, testimonials, or creative content—become the exclusive property of Service Viper. You grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, and publish your submissions for any lawful purpose.

10. PROHIBITED USES

You may not use the website or Services for:

Unlawful activities

Violating third-party rights

Hacking, scraping, spamming, or data mining

Uploading malware or viruses

Impersonation or harassment

Violating any intellectual property or regulatory compliance laws

Violations may result in termination without notice or liability.

11. MOBILE ACCESS

Mobile usage of our website may result in data charges from your carrier. You are responsible for such charges.

12. PROMOTIONS AND AFFILIATE PROGRAMS

From time to time, we may offer promotional opportunities or affiliate programs. These may be governed by separate terms and conditions provided at the time of participation.

13. DISCLAIMER OF WARRANTIES

SERVICE VIPER MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, AVAILABILITY, OR FITNESS OF ITS SERVICES OR CONTENT. EVERYTHING IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.

14. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SERVICE VIPER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY UNDER ANY CLAIM SHALL NOT EXCEED ONE THOUSAND U.S. DOLLARS ($1,000).

15. INDEMNIFICATION

You agree to indemnify and hold harmless Service Viper and its officers, affiliates, employees, and contractors from any claim, loss, liability, or expense (including attorneys’ fees) arising out of your use of the Service, breach of these Terms, or violation of any applicable law.

16. SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in full force and effect.

17. TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time for any reason, including breach of these Terms. Provisions related to intellectual property, disclaimers, indemnification, and arbitration will survive termination.

18. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and any signed agreements, constitute the entire agreement between you and Service Viper and supersede all prior agreements.

19. GOVERNING LAW

These Terms shall be governed by the laws of the State of California, without regard to conflict-of-law rules. Any disputes shall be resolved exclusively in San Diego County, California.

20. ARBITRATION AGREEMENT & CLASS ACTION WAIVER

Any dispute arising under these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in San Diego County, CA. You waive any right to participate in a class action or consolidated proceeding. Judgment on the award rendered may be entered in any court of competent jurisdiction.

If the class action waiver is found unenforceable, the arbitration agreement shall be null and void.

21. 30-DAY OPT-OUT RIGHT

You may opt out of the arbitration and class action waiver by emailing [email protected] within 30 days of accepting these Terms. You must include your full name, address, and a clear statement of intent to opt out.

22. MODIFICATIONS TO TERMS

We reserve the right to revise these Terms at any time. Continued use of the Service after modifications are posted constitutes acceptance of the new Terms.

23. GEOGRAPHIC-SPECIFIC TERMS

California

If you are a consumer residing in California, the following provision of this Agreement applies to

you. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled

to know that they may file grievances and complaints regarding this website with the Complaint

Assistance Unit of the Division of Consumer Services of the California Department of Consumer

Affairs, in writing at 1625 North Market Blvd., Sacramento, California 95834, by telephone at

(916) 445-1254 or (800) 952-5210, or by email to [email protected].

New Jersey

If you are a consumer residing in New Jersey, the following provisions of this Agreement do not

apply to you (and do not limit any rights that you may have) to the extent that they are

unenforceable under New Jersey law: (i) Disclaimer of Warranties; Limitation of Liability; (ii)

Indemnification; and (iii) Dispute Resolution; Arbitration Agreement and Class Action Waiver

section and the governing law provisions (solely to the extent that your rights as a consumer

residing in New Jersey are required to be governed by New Jersey law). According to N.J.S.A.

56:12-16, you may have additional rights if you are a New Jersey resident and other provisions

of this Agreement are found to violate an established legal right.

24. CONTACT INFORMATION

If you have any questions regarding these Terms, you may contact:
[email protected]
San Diego, California, USA